share | Understand the needs and expectations of the stakeholders,Supervision of the ISO14001 and ISO45001 of the industry

Zhao Guicheng Quality & Certifications

Recently,Many supervision units in China have passed the ISO9001 quality management system certification,It also plans to implement or has implemented an environmental management system and an occupational health and safety management system。however,Due to the special position of the supervision unit in the construction industry and the products it provides、Peculiarities of the service,At the same time, it is influenced by the consistent thinking of auditing construction enterprises for many years,Many auditors have technical disputes over the audit and control of the environmental management system and occupational health and safety management system of the supervision industry。

The focus of the controversy is::The supervision unit has the right and responsibility for the environmental and occupational health and safety control of the on-site construction enterprise,It is a requirement of the supervision contract,Services that are required by the contract,Its operational activities are based on the core premise of satisfying customer requirements,It should fall under the ISO9001 process management category,The management planning and operation of the supervision enterprise do not belong to the scope of the audit of the ISO14001 and ISO45001。

on this,I have consulted the relevant standards、literature,And discussed with relevant audit experts,The basic definition and code of conduct requirements of supervision engineering service are analyzed,An in-depth look at ISO14001:2015and ISO45001:2018standard,The relevant interpretation is preliminarily understood as follows,for peer discussion。

In GB/T50319 "Code for Construction Engineering Supervision", the definition of supervision is::The project supervision unit is entrusted by the construction unit,In accordance with laws and regulations、Engineering construction standards、Survey and design documents and contracts,In the construction phase of the construction project quality、Progress、cost control,to the contract、information is managed,Coordinate the relationship between the relevant parties of the project construction,And perform the service activities of the statutory duties of construction project safety production management。

As can be seen from the definition,For engineering quality management、Project safety production management is the statutory responsibility of the supervision unit,Understand it from the perspective of a quality management system,The implementation planning and operation of the above two aspects of supervision activities are necessary contents of the quality operation process。Environmental management has not yet become a statutory responsibility of the superintendent,It is only in the supervision contract of individual projects that the supervision unit is required to perform supervision,In most supervision contracts, there is no clear regulatory requirement in this regard,We generally understand this as an implied requirement of the interested party,Consider execution in quality management runs。

So here's the problem,The supervision unit should identify the environmental control and occupational health and safety management and control of the construction enterprise in the process of environmental and occupational health and safety management and control、Plan and run、What about surveillance?

I understand,The answer should be yes。

The reason is,Supervision of the supervision services provided by the company,Whether it's for on-site quality control、Environmental regulation is also the regulatory act of occupational health and safety,should belong to the needs and expectations of the relevant parties,This interested party can be the construction unit (usually the contracting party of the supervision company),It can also be the administrative department of construction、Environmental administrative departments、The general contractor of the construction site、Subcontracting units、community, etc,These stakeholders have different needs and expectations for the provision of supervision services,But the common denominator of their needs and expectations is also clear:From the perspective of environmental and occupational health and safety management,It should exert full influence on the relevant units on the site (especially the construction unit).,The construction-related processes and activities on site are fully controlled,Encourage all units to strengthen environmental and occupational health and safety management,Achieve environmental protection,Prevention and mitigation of harmful environmental impacts,Improve environmental performance;Eliminate sources of danger,Reduce occupational health and safety risks,Improve occupational health and safety performance,Comply with environmental and occupational health and safety regulations。This demand and expectation,In fact, it is ISO14001:2015and ISO45001:2018The implementation of the two management systems is in line with this purpose。

In the standard ISO14001:2015Appendix A4.2,It has been clarified that "when a relevant party believes that it is influenced by the organization's decisions or activities regarding environmental performance.",then the organization should take into account the relevant needs and expectations communicated or disclosed to it by the relevant party。 The requirements of the parties are not necessarily those that the organization must meet。The requirements of some interested parties reflect mandatory needs and expectations,Because these needs and expectations have been enshrined in law、statute、regulations、Government or even court judgments in permission and authorization。The organization may decide whether to voluntarily accept or adopt other needs and expectations of the parties involved (e.g:into a contractual relationship or signing a voluntary agreement)。Once the organization adopts it,These needs and expectations become the requirements of the organization,This becomes a compliance obligation,and must be taken into account when planning an environmental management system (see 4.4).。”

In the standard ISO45001:2018Appendix A4.2,It is also clear that "except for the staff.",Relevant parties may also include::a) Regulatory bodies of laws and regulations (local、regional、State/municipality/autonomous region、national or international);f) owner、shareholder、client、interviewer、The community and neighbors in which the organization operates, as well as the general public;g) customer、Medical and other community service agencies、media、academia、Business associations and non-governmental organizations;Some needs and expectations are mandatory,Such as the needs and expectations that have been incorporated into laws and regulations。”

Thus,The relevant parties involved in the environmental and occupational health and safety management system of the supervision unit include its customers (generally referring to the construction unit)、Government-related units、community、visitors, etc,And these parties involved in different ways,as:Administrative Directives、Supervision of the contract、agreement、contract、Regular site meeting requirements, etc,The supervision unit will be conveyed to the relatively mandatory environmental protection and safety expectations,Although most of the implementers of these requirements are construction units,However, the relevant parties expect the supervision unit to exert full influence on all relevant parties on the construction site,Maximize environmental and safety performance,is a fairly strong demand for content。

Other than that,Judging by the requirements of laws and regulations,Either ISO14001 or ISO45001 in the corresponding section of its Appendix A,All of them are determined to be "obligations under the contract signed by the organization"、"An order issued by a regulatory authority、Contract Clauses" and other requirements in the compliance obligations,The supervision unit should include it in the scope of the environmental and occupational health and safety management system,Implement controls。

Thus,The influence of the supervision unit on environmental management and occupational health and safety management on the construction site construction related units is the needs and expectations of the relevant parties,It is also the content of laws, regulations and other requirements。When we understand standards,It can be considered that the specific supervision and control behavior implemented by the supervision unit on the construction site belongs to the service provision of the quality management system,And at the same time as the implementation of this control behavior,There has also been an impact on environmental management and occupational health and safety management on construction-related units,This influencing behavior should fall within the scope of the operation of the environmental management system and the occupational health and safety management system。Judging from the content of this influence control,The three standards are well integrated in this process,It has created convenience for the enterprise to operate the three-standard management system standard。

Above, we have analyzed the relationship between relevant units in the environmental and occupational health and safety management system in supervision activities from the basic requirements of the standard,Then we will further analyze the relationship between the specific planning and operation process content and the environmental and occupational health and safety management system in the process of supervision service from the implementation link。

We have just discussed the need for the supervising unit to impose an environment on the relevant units、Occupational health and safety impacts,Then in the actual implementation,How can this act of influence be carried out?

Let's go back to ISO14001 and ISO45001 standards。It is clearly required in the planning of measures in ISO14001 6.1.4:"Organizations should plan:a) take measures to manage it: 2Compliance obligations;b) How: 1) to integrate and implement these measures in their environmental management system processes (see 6.2, 7, 8 and 9.1) or in other business processes;The same requirement was made in ISO45001 6.1.4: "The organization should plan:a) Measures,in order to:2) to meet legal and regulatory requirements and other requirements (see 6.1.3);b) How:1integrate and implement these measures in the course of its occupational health and safety management system or in other business processes",It is understood from the standards,To meet legal and other requirements,Establish a supervision unit for environmental and occupational health and safety management systems,Adequate measures need to be taken,to meet the "needs and expectations of the interested parties" mentioned earlier (including::Administrative Directives、Supervision of the contract、agreement、contracts, etc.),In addition, the supervision unit should also integrate these planned measures into the environmental safety goal realization plan、Supporting activities、Operational planning and control、performance monitoring, measurement, and other processes。therefore,We can understand that,The supervision unit is on the environmental management of the site、Detailed Rules for the Implementation of Safety Supervision derived from the supervision and supervision services for the implementation of occupational health and safety management、Detailed Rules for the Implementation of Environmental and Civilized Construction Supervision、On-site environmental safety monitoring、Inspections, etc., while running ISO9001 standards,The requirements of ISO14001 and ISO45001 are also incorporated,Influence on interested parties is realized,Take appropriate measures to meet environmental and occupational health and safety laws, regulations and other requirements (this is the focus,Emphasis is placed on other requirements)。

This is the way to go,Let's take a closer look,The environmental risk of the supervision unit to other relevant units on the site、environmental factors、Occupational health and safety risks、Identification of hazards、assess、Confirm,It is a quality management activity that focuses on satisfying the needs of customers and providing services that meet customer requirements,It is also to be satisfied with the risk reduction of the relevant parties,The needs and expectations of preventing environmental safety accidents,The embodiment of the specific measures to meet the other requirements,So as to achieve from the system planning、run、Monitor measurements、analyse、Improve the three-dimensional intersection and integration of the three systems at multiple levels。

After understanding the above standard management ideas,Auditors can flexibly apply standards in certain areas,Break the confinement of the original audit service activities,Diversify the audit of the supervised enterprise,Deepening,The establishment of environmental and occupational health and safety management systems by supervising enterprises is only management office paper、Domestic water、Liberation from the use of electricity in daily life,Make it really play its due role and vitality in the management of construction。

Source: Quality & Certification

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